Royal Caribbean Case Study

Royal Caribbean International, a global cruise brand with 21 ships, moved two vessels from seasonal to year-round sails creating incremental inventory they needed to book.

Objective

Create top-of-mind awareness as a vacation solution and drive bookings in 7 key markets including New York, Boston, and Houston.

Strategy

  • Localize the campaign for relevancy by reaching in-market consumers in Royal Caribbean’s key markets under the “halo” of trusted local media brands
  • Use TV and the Web together for reach, depth and consumer engagement
  • Immerse consumers in the Royal Caribbean experience while generating direct response and qualified leads

Solution

  • TV: IB-produced station/Royal Caribbean co-branded TV spots that ran during morning, afternoon, evening, and late-night day parts during shows such as Good Morning America, Today, Dr. Phil, Conan O-Brien, and local news.
  • Sponsorship: “PhotoVote”– a weekly contest where visitors send, view, and vote on photos on vacation-oriented topics such as “Most Adventurous Vacation”
  • On-site ads: Standard display, rich media, and contextual content modules throughout IB sites in Royal Caribbean’s key markets
  • Microsite: IB-produced custom microsite on the local media site which included Royal Caribbean content, video, and sweepstakes entry to win a cruise

Results

  • 23,000+ sweepstakes entrants with a 65% opt-in rate for more info on Royal Caribbean
  • Nearly 600 vacation photo submissions
  • 100% share-of-voice among PhotoVote’s 884,000 total

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